By using a personality, we have full control of Shopia’s understanding of your business and writing style depending on the tasks you want do.
A personality is made up of resources from your knowledgebase and a brand voice.
We can use personalities whilst performing tasks with Shopia Chat, the document text editor and workflows.
Examples of useful personalities
We can think of a personality being one of two types, broad scope, narrow scope.
Broad scope examples
Personalities of this type would be used for a large range of tasks. For example you could have two:
Business personality - Ideal for performing any task for this business.
Resources - all core files and the website of your business
Brand voice - a voice from an analysis of your key content (web-pages, articles)
Personal personality - For personal tasks such as emails with a more casual writing style.
Resources - example emails or content
Narrow scope examples (recommended)
Personalities of this type would be used for specific content. Examples include:
Article writing personality
Marketing & ads personality