Shopia Chat is a chat assistant specifically designed to help you with tasks within Shopia Documents.
Your assistant can search across multiple data-sources automatically. For example if you give it a YouTube video, it understands to go research that content before performing a task.
Shopia Chat can also access your Shopia knowledge-base. In other words it can search through all your business files (that you upload to Shopia) at once and perform tasks using this information.
1. Accessing Shopia chat
In an open document, go to the ‘Chat’ tab to open Shopia Chat:
2. Chat types
There are 4 Chat Types you can choose from in Shopia Chat.
2.1 Auto
Depending on the task, Shopia will search Google, the news or video content to answer your question the best it can. If it does not require this data, Shopia will use its own internal knowledge to complete the task.
2.2 Just Chat
Shopia Chat will not have access to the web or any external content. Shopia will only use it’s internal knowledge to complete the task.
2.3 Knowledgebase
Ask questions about any of your uploaded files and URLs (your knowledgebase). Shopia will strictly use the information uploaded and will not use other external sources or it’s internal knowledge.
2.4 Editor
Editor mode allows you to query and edit your current document by chatting:
3. Changing chat type
Open Shopia Chat and click on ‘Chat Type’. Here you can click on the chat type you want to use before submitting your next task. As we can see by default that chat is in ‘Auto’ mode:
4. Changing your output language
To change your user's output language simply use the dropdown on the text editor:
5. Brand Voice
We can add a Brand voice to improve Shopia’s understanding of your business and writing style. Click on 'voice' and we can select from existing Brand Voices or create a new one:
To learn more about Brand Voices, click here.
Next to learn in the document tab series: